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Several users reported vision issues arising from using Apple Vision Pro

Apple Vision Pro starts at $3,499 (roughly Rs. 2.9 lakh)

Some users reportedly felt isolated from family after using the headset.

Apple Vision Pro, the company’s first attempt at a mixed-reality headset, went on sale on February 2 in the US. A new trend has started to emerge with just a little over the two-week mark, which overlaps the company’s 14-day deadline to return products. As per a report, several users who bought the headset during the first few days of its sale are now returning it owing to five prominent reasons. Users have highlighted issues such as physical discomfort, feeling of isolation, lack of apps and content library, and more with the Apple Vision Pro.

In his newsletter, Apple analyst Mark Gurman reported that “a surprising number” of users had returned their purchase within the first 14 days of the headset’s launch, which passed on Friday (February 16). Gurman’s claim comes from data he sourced from retail stores that show that the Apple Vision Pro has a return rate between average and above average when compared to other products. “Some smaller stores are seeing one or two returns per day, but larger locations have seen as many as over eight take-backs in a single day,” he said.

Five reasons why users are returning the Apple Vision Pro

Gurman revealed that he spoke with more than a dozen buyers who returned the headset within the 14-day return window. As per the feedback from people, five main reasons have emerged with the wearable device being returned. The first issue was physical discomfort arising from its weight and the external battery pack and wiring that made it troublesome to manage. The usage experience was described as “headache-inducing and uncomfortable”. Second, people cited the lack of applications and video content as their reason for disappointment with the mixed-reality headset.